An IVA is an Intelligent Virtual Agent, often used in larger businesses to provide a premium and automated customer experience....
Bastian Jeff Halburt
Earnings season, moving into its final few weeks, may seemingly be dominated by headlines about consumer spending. But dig a...
NEW YORK, Nov. 3, 2023 /PRNewswire/ -- Pomerantz LLP is investigating claims on behalf of investors of Samsara Inc. ("Samsara" or the...
Digital encounters dominate much of the communications world, with contact center experiences taking center stage. What do customers do when...
My first dream career as a 7-year-old was to become a pirate who found treasure and rescued beautiful maidens. But...
NextivaONE mobile: Instantly identify missed calls and voicemails Quickly view your missed calls and voicemail count within the two new...