30/10/2024

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Monday Dev Review (2023) – Small Business Bonfire

Monday Dev Review (2023) – Small Business Bonfire

What are the Limitations of Monday Dev?

During our review, the SBB team noticed some limitations while using Monday Dev we thought businesses should be aware of.

For starters, the Monday Dev platform is only available for users who are on higher-tiered plans.

This means features like advanced reporting, custom integrations, and data management don’t come with the Basic plan, which can be limiting for some businesses.

If your team requires the features included with this product, we recommend trying the 14-day free trial to evaluate its usefulness toward your business before purchasing.

What Sets Monday Dev Apart from the Competition?

When it comes to project management tools, Monday Dev stands out from the crowd for several reasons.

First off, it has a much more intuitive and user-friendly interface than many of its competitors, including Jira. This makes it easier for teams of all sizes and skill levels to adopt and use the product effectively.

It also offers a wider range of customization options, which allowed our team to tailor the platform to better suit their specific workflows and requirements.

Additionally, this tool provides a more flexible pricing model than Jira and other project management software, which is a huge advantage for smaller teams or companies on a tight budget.

Overall, Monday Dev’s focus on simplicity, flexibility, and affordability makes it a top choice for teams who want a powerful tool for product development that’s also easy to use and cost-effective.

Getting Started with Monday Dev

Getting started with Monday Dev has never been easier!

Monday Dev Review - Onboarding Process

To make an account, simply sign up for the free trial with any plan using your email address, no credit card is required!

Monday Dev Review - Onboarding Process 2

Next, add your information and create your new password!

Monday Dev Review - Onboarding Process 3

From there, the platform asks you for more information about your occupation and business.

In this case, I said I was the business owner and that our intended purpose for using the software was for work.

Monday Dev Review - Onboarding Process 4

Following that, it asks you the size of your team and company to make the platform more personalized for your business needs.

Monday Dev Review - Onboarding Process 5

Subsequently, it will prompt you to the area you would like to focus on. At SBB, we chose product management.

Monday Dev Review - Onboarding Process 6

Then you can choose what you would like Monday Dev to help you and your team with.

Monday Dev Review - Onboarding Process 7

Afterward, you will be able to invite as many teammates as you like to your new board!

Monday Dev Review - Onboarding Process 8

Once you’re through with the onboarding process, you will be ready to start by naming and personalizing your board to fit your requirements.

How Do You Use Monday Dev?

Monday Dev is the perfect tool to use for anything related to product development.

It allows teams to do the following:

  • Project planning
  • Monitoring bugs
  • Tracking deadlines
  • Customizing boards
  • Integrating with other apps
  • Managing projects and tasks
  • Recording goals and milestones

The best thing about using this product is you’ll never miss another deadline or lose track of project progress again!

Overall, if you’re looking for a powerful and reliable product development tool, then Monday Dev is definitely worth checking out.

Monday Dev Customer Service & Support Review

If you ever run into issues or have questions about how to use Monday Dev, its customer support is available to help.

You can contact their customer service by live chat, email, and phone. However, the live chat feature is only available Monday-Friday 2 AM to 6 PM EDT, and the phone option is for billing issues only.

When we had a question, we chose to reach out via email, which created a ticket with a wait time of up to 10 hours.

However, due to a high volume of requests, it might take a representative a little longer to get back to us.

If you need your questions answered sooner, Monday Dev has a detailed knowledge base with articles and videos for you to reference based on your issue.

Overall, while the customer service team was slow to respond, we found the knowledge base very helpful in resolving any problems we came across while using the platform.