Retail Therapy: At the forefront of digital transformation and customer experience with Paul Zahra, CEO of ARA

In this episode of Retail Remedy, we have the enjoyment of hosting Brian Solis. Brian is a primary electronic anthropologist and futurist, identified for his skills in electronic transformation, buyer knowledge, and innovation. He is at the moment the International Innovation Evangelist at Salesforce, wherever he leverages his huge information to generate thought management and analysis.

Join host Paul Zahra, CEO of ARA, to delve into Brian’s special views on the at any time-evolving retail marketplace. With in excess of 700,000 followers on social media, Brian provides a prosperity of insights and observations to the table, featuring a glimpse into the upcoming of retail.

Tune in to listen to Brian and Paul examine the subsequent topics:

• Brian’s journey as a electronic anthropologist and futurist
• The function of ethics in shaping consumer invest in selections and how corporations can stay forward of the curve
• The effect of the Covid-19 pandemic on the foreseeable future of retail, and the disconnect between older and young customers
• The importance of buyer retention and the reimagination of shopper loyalty
• Addressing the expanding digital divide and its effect on the workforce
• Navigating the challenging financial landscape for merchants in the present-day weather.

Hear listed here.

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